Hello,
When trying to login, the loader times out and show an empty message “error” (see attached). I have disabled my antivirus, it has worked for the last 5 days, I rebooted the computer and I successfully have internet access. My VIP subscription is still active (just checked in my member area) Do you know what could cause this issue ?
http://postimg.org/image/rj0eah419/
Great thanks for your help !
1 answer
Looks like a firewall issue
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eXagon
⋅ March 17, 2015
Thanks for your answer. Just checked and tried with disabled firewall on my ISP router, but it still doesn't work. And it's strange because it has worked these last days, and as far as I know there weren't any changes done ;) Obviously, Kaspesky off for the tests and Windows Firewall always disabled. It's strange because when I deliberately type a wrong password, it pops me "Wrong Password", but with the correct one, only this empty pop-up. Do you know where could be the problem ? Thanks for the help -
admin ⋅ Staff
⋅ March 17, 2015
It could be an issue on the server, send me a http://www.join.me/ link in a private mesasge -
Many thanks ! All working fine now ! :-) Great support as always++
